Myrtle Hilliard Davis Comprehensive Health Centers, Inc
  • 20-Apr-2017 to 19-Aug-2017 (CST)
  • Operations
  • St. Louis, MO, USA
  • Hourly
  • Full Time

Medical, Dental, Vision, 403B, STD/LTD, PTO


Myrtle Hilliard Davis Comprehensive Health is seeking a full-time Outreach Worker to assist consumers with enrollment and navigation of health plans, develop relationships with health plan service providers, manage monthly reporting and facilitate health care and social service resources to support the health and well being of the organizations clients and potential clients, and educate and network with people of diverse backgrounds and cultures.

 

Duties:

  • Manages services and assist consumers with enrolling in health plan offerings and others services, sample program(s) and/or service initiatives.
  • Tracks enrollment and outreach activities outcomes and provide monthly reports.
  • Ensures routine adherence to all regulations surrounding HRSA, CMS, MPCA, etc., as well as all laws and regulatory requirements surrounding confidentiality.
  • Makes outreach calls to health plan members.
  • Organizes and attend community events and health fairs as assigned.
  • Raises organizational service awareness in the community.
  • Reports activities and challenges to Outreach Supervisor in written format for health plan documentation requirements, reporting unusual or significant occurrences in a timely manner.
  • Bridges communications and information between health plan members and health care delivery systems.

 

A Successful Candidate:

  • Must be able to type at least 30 words per minute
  • Must be able to use office equipment (i.e. telephones, and fax machines)
  • Must be able to use Microsoft software

 

Qualifications:

  • Education:  High School Diploma or GED required.  
  • Experience: 1-2 years Customer Service Experience required. Experience working in a clinical/medical environment is preferred.

Other:  Must have reliable transportation and able to travel up to 10%.

Myrtle Hilliard Davis Comprehensive Health Centers, Inc
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